Payment devices are electronic devices that need to be cleaned with care, especially when using cleaning and sanitising fluids.

Our suppliers have issued the guidelines below with regard to cleaning of their payment devices. Please refer to this information to ensure that they are cleaned in the most appropriate way for your device.

Secure Retail cannot take responsibility for any device that has been cleaned incorrectly.

Guidelines for Cleaning and Disinfecting Verifone Devices

Verifone devices should only be gently cleaned with water using a lightly damp microfiber cloth. Do not use solvents, detergents, or abrasive cleaners. After cleaning, the devices may be disinfected using an alcohol-based wipe or alcohol-based cleaner applied to a microfiber cloth. Do not spray, coat or pour any disinfectant or other liquid directly onto the device. Caution: Never use bleach, thinner, trichloroethylene, or ketone-based solvents – they can deteriorate plastic or rubber parts. How to clean Verifone Devices Website Link >

You may also find the following of interest if you are reopening your business. Preparing to reopen by Verifone >

To keep up to date with the latest from Verifone, please refer to the COVID-19 Announcements on their website. Verifone Announcements Website Link >

3C Payment Terminal Cleaning and Limiting COVID-19 Transmission

3C have posted an article on their website with guidelines for limiting COVID-19 transmission. You can read this here >

Miura Systems Recommended Hygiene Methods

You can read the Miura recommendation on use of specific hygiene methods to keep payment devices clean and minimise the risk of virus transmission in PDF format. Statement from Miura on device hygiene >

PAX Technology Sanitisation Guide

Please refer to the Sanitisation Guide on the PAX Technology website for step by step cleaning instructions for their devices. PAX Technology Sanitisation Guide Website Link >