Secure Retail is a leading provider of Secure End to End Omnichannel Payment Solutions (eCommerce and Customer Present) along with hardware across all market sectors. You will find our payment solutions in every high street throughout the UK with over 500,000 payment devices installed and managed by us from our premises in Coalville, Leicestershire.

Due to Secure Retail’s continued growth, expansion, investment and recent internal promotions, we currently have two vacancies available for the right candidates to join our professional and friendly Logistics and Services Teams. Do you want to work for a great company that has low staff turnover and genuinely values its employees? Then read on to learn more and feel free to get in touch if you would like additional information about any of the positions available.

All of the positions are all based within our fully air conditioned warehouse in Coalville and require a similar type of person and skill set to join each of the teams. The core values of the applicants that we are looking for are comparable, although previous experience, characteristics and personality traits will make certain elements of the roles more appropriate for different applicants. We can help guide you if you are unsure which would be the most suitable position for you within our company. Full training and support will be given to the right person for each role.

The successful candidates for each position will require the following skills:
■  Able to quickly react in a busy working environment to ensure that our customers’ requirements are met, ie working to deadlines
■  To be able to work under pressure yet consistently have an attention to detail and accuracy
■  Good analytical skills and a methodical approach
■  Experience of using Microsoft Office
■  Good communication skills
■  The ability to work in a team environment

Required Qualifications:
  GCSE grades of C/4 or above in English, Maths and ICT (or equivalent)

Aim of the Logistics and Services Departments
The aim of the Logistics and Services Departments is to ensure the smooth and accurate delivery of payment terminals and payment solutions to our customers.

Customer Services Vacancy (Position Now Filled):
■  Fault diagnostics on payment devices
■  Technical Helpdesk Support
■  Product returns processing

Operations Vacancy (Position Now Filled):
■  Provision and preparation of custom ordered devices ready for dispatch
■  Picking, processing and packaging of stock from the warehouse
■  Stock allocation

Managed Services (Fault Diagnostics/Repair) Vacancy (Position Now Filled):
■  Provision of products for our swap services
■  Processing and ensuring prompt replacement of payment devices
■  Liaise direct with customers

Additional Information and benefits:
Secure Retail offers an excellent salary, 33 days’ holiday (including bank holidays), private health insurance, pension, onsite parking, gymnasium and uniform. All employees are required to undertake a DBS (criminal record check) and credit check. Hours of work are 9:00 am to 5:00 pm with a 1/2 an hour unpaid lunch break. There will be a need to be occasionally flexible with these hours of work at times and there will be the opportunity to work voluntary overtime if required.

If you feel that one or more of the vacancies are suitable for you or would like further information, then please get in touch or send your CV for consideration to Rachel Waby, HR & Training Manager [email protected]. When applying, please include your current position and experience, along with the position(s) that you would like to be considered for. The closing date for applications is 30 September 2022.

Update: These positions have now been filled, we are no longer taking applications.