Secure Retail is a leading distributor in payment solutions specialising in hardware distribution and payment processing solutions. Due to our continued growth and expansion, we currently have two vacancies for Warehouse Repair Technician’s in our Managed Services Team.

Do you enjoy a hands-on role? Do you want to join a professional and friendly team to contribute to the efficient operations of a successful company based in Coalville, Leicestershire? If so, this could be the role for you.

Along with great pay, the Repair Technician will receive 33 days holidays including bank holidays, access to our onsite gym facility, private health insurance, company pension and the opportunity to join the company profit share scheme.

As Repair Technician you will be responsible for facilitating the ‘Swap Out’ process; log faulty devices, test returned Payment Entry Device (PED) and customise and load software to meet the requirements of the customer. The role also includes providing first line technical support for our customers through our Telephone Helpdesk.

You don’t have to be an IT expert to succeed in this role, but a working knowledge of some aspects of IT would be an advantage. To be successful you will also have:
An excellent attention to detail and accuracy
Be able to follow procedures
Be a good communicator both verbally and written
Enjoy working in a team environment and have a flexible approach
The ability to react quickly in a busy environment to ensure that our customer’s needs are met
Have a GCSE or equivalent in English, Mathematics and/or IT grade 4 and above

Additional Information
The Company offers 25 days holiday plus Bank Holiday, Private Health Insurance, Pension and on-site gymnasium
All employees undertake a DBS (criminal record check) and credit check
Standard hours of work are 9:00 am to 5:00 pm Monday to Friday

Applications
Please send your CV direct to Rachel Waby (HR & Training Manager) rachelw@secure-retail.com by the closing date of 15 August 2021.